Blog

HYBRID VS NATIVE MOBILE APPS – THE ANSWER IS CLEAR

Customer experience for mobile is more important to your business than you might think. Before we dive into the nitty gritty world of Hybrid vs Native Mobile Apps, there’s one aspect of mobile that you should be aware of. Mobile Phones are very personal devices. Have you ever lost your phone and said to yourself, “Oh well, I’ll find it another time. It’s just not that important.”Surely not. Once you lose your phone, your biggest priority at that moment is [...]

Feedback

Ask Your Customer These 9 Questions

Customer feedback is so important because it provides marketers and business owners with insight that they can use to improve their business, products and/or overall customer experience. Below is a guide to questions that you should be asking. 1. Where Did You Hear about Us? It's best to start off with a general question to ease the interviewee into the process. By asking how they found out about your company, you can gain insight into your customer. If a friend referred them to [...]